14-Day Cancellation Rule
Mar 4, 2023 14:57:38 GMT -6
Post by Bob Liu on Mar 4, 2023 14:57:38 GMT -6
14-Day Cancellation Rule
Public Utility Commission of Texas (Electricity FAQs):
www.puc.texas.gov/consumer/facts/faq/electricity.aspx
“What if my contract is about to expire?
Retail electric providers are required to notify residential customers at least 30 days before a contract expires. The residential customer can switch without incurring an early termination charge if the switch is no earlier than 14 days before the contract expiration date provided in the notice. If the customer takes no action in response to the notice, the REP will serve the customer on a month-to-month product.”
Note:
It's 14 calendar (not business) days.
You do NOT need to contact your current provider about the switching.